Last Updated: December 2017
Results Generation Pty Ltd ACN 613 178 279 (we, us, our, the Company) are committed to protecting and respecting your privacy and ensuring that any personal information that you supply us with or personal data that we collect about you (as described in this policy) is processed fairly and lawfully and in line with our obligations under the Privacy Act 1988 (the PA) and all other relevant privacy legislation.
This policy (together with our Cookies Notice and any other documents referred to within them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.resultsgeneration.com (the Website) you are accepting and consenting to the practices described in this policy.
The Company's principal business is sourcing and supplying information in relation to employment opportunities to consumers via permission-based email marketing. We also send targeted marketing/advertising to consumers via our newsletters and websites. We collect and manage information you provide to us and our partners. We also manage opt-in email lists generated by other organisations.
1. Information We May Collect
1.1 We may collect and process the following data about you:
(a) Information you supply to us. You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Website, subscribe to our service, search for opportunities, enter a competition, promotion or survey and when you report a problem with the Website. The information you give us may include your name, address, email address and phone number, your date of birth, details of your employment history, details of qualifications that you may hold, and CV.
(b) Information we collect about you. With regard to each of your visits to the Website we may automatically collect the following information:
(i) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
(ii) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); opportunities, products or services that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
(c) Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them where you have provided such third parties with consent to share this information.
3. How We Use Your Information
3.1 We use information held about you in the following ways:
(a) Information you give to us. We will use this information:
(i) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us, in particular;
(A) to contact you via email regarding or in relation to employment opportunities and news available through the Website;
(B) to provide you with relevant employment opportunities, targeted advertising campaigns and career news articles;
(b) to notify you about changes to our service; and
(c) to ensure that content from the Website is presented in the most effective manner for you and for your computer.
3.2 Information we collect about you. We will use this information:
(a) to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
(b) to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
(c) to allow you to participate in interactive features of our service, when you choose to do so;
(d) as part of our efforts to keep the Website safe and secure;
(e) for our record keeping and identification protocols;
(f) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
(g) to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them.
3.3 Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
4. Disclosure of Your Information
4.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined as related bodies corporate in section 50 of the Corporations Act, 2001.
4.2 We may share your information with selected third parties including:
(a) Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
(b) Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience, and
(c) Analytics and search engine providers that assist us in the improvement and optimisation of the Website.
4.3 We may disclose your personal information to third parties:
(a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) if the Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
(c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
5. Where We Store Your Personal Data
5.2 We may transfer the data that we collect from you from Australia to the United States of America.
5.3 All information you provide to us is stored on our secure servers. Any sensitive information, such as credit/debit card numbers will be encrypted using secure socket layer technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. Your Rights
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
6.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6.3 The PA gives you the right to access and correct information held about you. Your right of access and correction can be exercised in accordance with the PA. If you wish to make such a data subject access request you should write to us using the contact details set out in section 8 below. Any access request may be subject to a fee of $20 to meet our costs in providing you with details of the information we hold about you.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. You may be able to opt-out of certain data provider cookies at http://www.aboutads.info/choices
9.1.1 by post to Results Generation, +44 (0) 8081 890472, Suite 201, 1/60-80 Walker Street, North Sydney, NSW 2060; or
9.1.2 by email to email@example.com.