CCPA Privacy Policy

This Privacy Notice for California Residents supplements and is expressly made part of the information contained in Results Generation's privacy policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA). Any terms defined in the CCPA or CPRA have the same meaning when used in this Notice.

Our website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, our website has collected the following categories of personal information from its users within the last twelve (12) months:

Category	Collected
A. Identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	YES
C. Protected classification characteristics under California or federal law.	NO
D. Commercial information.	NO
E. Biometric information.	NO
F. Internet or other similar network activity.	YES
G. Geolocation data.	NO
H. Sensory data.	NO
I. Professional or employment-related information.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	NO
K. Inferences drawn from other personal information.	NO

Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA's and the Nevada Act's scope, like:
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
  • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete when you register on our website.
• Indirectly from you. For example, from observing your actions on our website and the links that you click on emails that we send you.
• From third-party business partners including partners with websites on which we have placed web beacons, which allow us to determine that you have visited a particular website or have clicked on a particular link, and from other partners such as [eg, social media sites, ad networks, and analytics providers].

We may use or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason you provided the information. For example, if you provide your personal information to utilize our services, we will use that information to deliver the service and refine our processes to more effectively provide services to you in the future.
• To recognize you when you return to our website.
• To process your requests, and to speed up your searches.
• To store information about your preferences, allowing us to customize our website according to your individual interests.
• To provide, develop, and support our website and our services.
• To create, maintain, customize, and secure your account with us.
• To personalize your experience on our website and to deliver content and product and service offerings relevant to your interests.
• To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our website and our services.
• To estimate our audience size and usage patterns.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA and CPRA.
• In the event that we need to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held about our website users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. We retain your personal information for three (3) years, for so long as you request services from us, or as permitted or required by law.

We may disclose or share your personal information with a third party, service provider or contractor for a business purpose. When we disclose or share personal information for a business purpose, we enter a contract that describes the limited purpose of the disclosure, requires the recipient to comply with applicable provisions of the CCPA and CPRA including, without limitation, the required privacy protections, and not use the personal information for any purpose except performing the contract. Additionally, the contract grants us rights to help ensure that the recipient uses the personal information in a manner consistent with our obligations under CCPA/CPRA and permits us to take reasonable steps to stop and remediate unauthorized use of personal information. The recipient is required to notify us if it determines that it can no longer meet its obligations under the CCPA or CPRA.

We share your personal information with the following categories of third parties:

• Service providers (advertisers, ad networks and servers, content providers and application providers).
• Data aggregators (collecting data from both online and offline sources).

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.

Category B: California Customer Records personal information categories.

Category F: Internet or other similar network activity.

We disclose your personal information for a business purpose to the following categories of third parties:

• Service providers
• Data aggregators

Sales of Personal Information

In the preceding twelve (12) months, we have not sold any personal information.

The CCPA and CPRA provides California residents with specific rights regarding their personal information.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You may also request that we disclose such information concerning personal information collected for an indefinite period beginning January 1, 2022 provided such disclosure would not involve a disproportionate effort or be impossible as defined under the CCPA and CPRA. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting, sharing or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold, shared or disclosed your personal information for a business purpose, two separate lists disclosing:
  • Sales or sharing, identifying the personal information categories that each category of recipient purchased or that was shared with them; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete your personal information from our records (and notify our service providers, contractors, and third parties to whom we sold or shared your personal information to delete, and to notify their service providers, contractors, and third parties to delete, your personal information from their records), unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s), contractors, or third parties to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Help to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for those purposes.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.

Right to Request to Correct Inaccurate Personal Information

You have the right to request that we correct inaccurate personal information about you, taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will use commercially reasonable efforts to correct the inaccurate personal information.

Exercising Access, Data Portability, Correction, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Emailing us at abuse@resultsgeneration.com or.
• Sending a letter to us at Results Generation,9390 Research Blvd, Kaleido II - Suite 420, Austin, TX 78759

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. Although we never intentionally collect information regarding minors, you may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional 90 days if you are a California resident, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you are 16 years of age or older, you have the right to direct us to not sell or share your personal information at any time (the "Right to Opt-Out"). We never intentionally collect information from users that we actually know are less than 16 years of age, and will never sell or share the personal information of users we actually know are less than 16 years of age. Users who opt-in to personal information sales or sharing may opt-out of future sales and sharing at any time.

To exercise the Right to Opt-Out, you (or your authorized representative) may submit a request to us: abuse@resultsgeneration.com.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by contacting us at the email address or phone number provided in this notice.

You do not need to create an account with us to exercise your Right to Opt-Out. We will only use personal information provided in an opt-out request to review and comply with the request.

We will not discriminate against you for exercising any of your rights. Unless permitted by the CCPA or the CPRA, as applicable, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
• Retaliate against an employee, applicant for employment, or independent contractor for exercising their rights.

However, if you are a California resident, we may offer you certain financial incentives permitted by the CCPA or CPRA that can result in different prices, rates, or quality levels. Any CCPA- or CPRA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to abuse@resultsgeneration.com.

We reserve the right to amend this privacy Notice at our discretion and at any time. When we make changes to this privacy Notice, we will post the updated Notice on the website and update the Notice's effective date.

If you have any questions or comments about this Notice, the ways in which we collect and use your information described above, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at: abuse@resultsgeneration.com, or here or send us correspondence at the following address:

Results Generation

9390 Research Blvd, Kaleido II - Suite 420, Austin, TX 78759